Contact Us: Who to Contact for EOPSS Portal Assistance

Department of Correction (DOC):
DOC Help Line/LMS Portal Support: LMSSupport@doc.state.ma.us (Mike, or Sandra)
DOC New Employee Orientation/Online Training - terrance.kingman@doc.state.ma.us
Department of Fire Services (DFS):
Crowd Manager Certificate -
Christina Mitchell 978-567-3204,
Christina.Mitchell@MassMail.State.Ma.Us
DFS Instructional Design and Curriculum Development -Josh Shanley, Joshua.Shanley@mass.gov
Municipal Police Training Committee (MPTC): MPTC-Elearning@mass.gov
Police Departments should first contact their department Training Coordinators for assistance
Massachusetts State Police (MSP): MSPOnlineTraining@pol.state.ma.us or call
Online Training Unit, 508-867-1150 (Malinda or Matt)
Massachusetts Parole Board (PAR): Jeffrey.Scott@mass.gov or Field Training Unit 508-650-4513
All MA Sheriff's Departments: Jason Butland, Worcester County Sheriff’s Office,
jbutland@sdw.state.ma.us Or call 508-854-1989
Executive
Office of Public Safety - Office Technology Information Services (EPS/OTIS):
John Powers, John.Powers@Massmail.state.ma.us, 508-422-3374